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Before placing an order for a Dimplex fire spare part, I phoned to check the part was compatible with the model I had. My call was responded to without the usual call queue by someone who immediately confirmed that the part was compatible.

I placed my order and within 15 minutes of the order confirmation email I received a second email saying the order was being despatched. It arrived at 10:12 the following day – less than 24 hours since the order was placed. It was well packed and was a genuine Dimplex part. The price was extremely competitive and the delivery cost very reasonable. Your service is exemplary. Thank you.

I can’t say enough about the customer service from this company. I dealt with Oliver who has gone out of his way to ensure he got me the parts I needed, this is a rare thing these days with companies customer service.

I would highly recommend Electricspares as your first stop for the spares your looking for. Thanks guys.

Staff at Electricspares were very friendly and helped me to find the correct parts for my 4-year old Dimplex night-store heater.

The parts were genuine Dimplex-made; despatched promptly and arrived the next day. If I need any other electric parts I will ring Electricspares. Highly recommended.

Amazing company to deal with. Great website and excellent service from ordering to delivery. We have a first generation Opti-myst fire and after 10 years+ service, it started to give us a problem, however unlike the newer models the transducer isn’t available separately, so had to bite the bullet and buy a complete sump with transducer.

Ordered one afternoon and it arrived the following morning… All fitted and working great, hopefully for another 10 years! Can’t recommend this company enough.